Sunday, 10 February 2013

Networks Operations Executive

Main Purpose
 Reporting to the Operations Manager, the individual will be responsible for Operations & Management of cellular networks both through integral resources and Managed Services. Deploy procedures and technologies required to assure the confidentiality, integrity, and availability of Telecommunication BSS network. Ensure timely network expansion & high network availability with optimum cost/site.
Main Responsibility Areas:
Day to day management of all Network Operations & Maintenance Strategic Partners(SPs) to deliver optimal availability and Perpetual quality ( Customer)
  • End-to end operational management of the entire Core/IN/VAS, Base station system and Transmission domain
  • Periodic audit of all technology domains
  • Drive test management, (planning,  log collection, reporting, implementation, of recommendations)
  • Spares management to ensure availability of both critical and non critical spares
  • Service Provider  Service Level Agreement  management
  • Preventive Maintenance Schedule Audit
  • Incidence management  recommendation follow up
  • Support the Operational Interface to both internal and external stakeholders especially Commercial, Customer Service Delivery  and IT teams
  • Ensure all regional Requirements and deliverables of Operations and Maintenance are met.
Prepare and manage the annual operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Malawi
  • Direct Annual Operating Plan compilation for Airtel Malawi Networks
  • Direct achievement of Annual Operating Plan targets and all local and group Operating Expenditure saving initiatives to ensure optimization of all network investments
  • Ensure Key focus on recurring Operating Expenditure
Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP( Process Management)
  • Create and Ensure adherence to Governance Model.
  • Define service level agreements for internal processes and partners, monitor achievement of defined objectives to ensure an effective and efficient interface to all touch points
  • Ensure compliance to applicable policies, procedures and monitor availability of all relevant documentation, across relevant touch points to ensure synergy across all SPs services
  • Institute service level agreement measurement methodology to ensure all SPs are accurately measured, rewarded and penalized accordingly
Regulatory Compliance
  • Ensure that all activities of Operations and Maintenance in the central and Region adhere to corresponding regulatory requirements in daily operations.
Partner Management
  • Ensure all processes for effective management of Partners.
  • Identify processes that will continually improve efficiency of delivery of Key Performance Indicators
Desired Skills & Experience
Educational Qualifications & Functional / Technical Skills
  • Bachelor of Electrical /Electronic Engineering or Telecoms Engineering(Masters Degree in Engineering a plus)
  • Sound knowledge of Mobile Network O&M
  • Analytical and Presentation skills
  • Strategic negotiation skills
 5-8 years of varied experience in operation and maintenance in the Telecom industry

Key Competencies: 
  • Entrepreneurial disposition in decision making and managing resources
  • Logical decision making abilities
  • Flexible and dedicated
  • Ability to innovate and deliver value to business 
  • Ability to manage an outsourcing partner to effectively deliver on service level agreements
  • Impeccable integrity and character
  • Go-getter
  • Communication Skills
  •  Cost, process and automation Innovation
to apply go to:

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